Refund policy
At Teal Harmony Inspirations, each item is made to order specifically for you. We take pride in delivering high-quality products and want you to love your purchase.
Returns & Exchanges
Because our products are custom-made, we do not accept returns or exchanges for:
- Change of mind
- Ordering the wrong size, color, or designs
- Buyer's remorse
Please review the product description, sizing information, and shipping details carefully before placing your order.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of delivery.
To help us resolve your issue quickly, please include:
- Your order number
- A brief description of the problem
- Clear photos showing the item and the issue
After reviewing your request, we will arrange a replacement or refund where appropriate. There is no need to return the damaged item unless requested.
Refunds
Approved refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.
Shipping charges are non-refundable unless the refund is due to an error on our part or a manufacturing defect.
Order Changes & Cancellations
Orders are sent into production shortly after they are placed. If you need to change or cancel your order, please contact us as soon as possible. Once production has started, we may not be able to make changes or cancel the order.
Contact Us
If you have any questions about your order or need assistance, we're here to help.
Email: support@tealharmonyinspirations.com
We aim to respond within 1–2 business days.